RAM Reliable AC Maintenance
Effective Date: April 30, 2026

RAM Reliable AC Maintenance (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information, particularly in connection with SMS communications.

1. Information We Collect

We may collect the following types of information when you interact with our business:

Personal Information: Name, phone number, email address

Service Information: Address, service requests, appointment details

Communication Data: SMS messages, call logs, and email correspondence

2. How We Use Your Information

We use your information strictly for business operations, including:

Scheduling and confirming appointments

Providing HVAC maintenance and service updates

Sending service reminders and follow-ups

Responding to inquiries and customer support requests

Internal record-keeping and service improvement

3. SMS Communications (A2P Compliance)

By providing your phone number, you consent to receive SMS messages from RAM Reliable AC Maintenance.

These messages may include:

Appointment confirmations and reminders

Service updates and follow-ups

Customer support communications

Message frequency may vary.
Message and data rates may apply.

You can opt out at any time by replying:

STOP to unsubscribe

HELP for assistance

4. Data Sharing and Disclosure

We do NOT sell, rent, or share your personal information with third parties for marketing purposes.

We may only share information:

With service providers strictly necessary to operate our business (e.g., CRM or messaging platforms)

When required by law or legal process

All third-party partners are required to maintain confidentiality and data security.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, disclosure, or misuse.

6. Data Retention

We retain customer information only as long as necessary to:

Provide services

Comply with legal obligations

Resolve disputes and enforce agreements

7. Your Rights

You have the right to:

Request access to your personal information

Request corrections or updates

Request deletion of your data (where applicable)

To make a request, contact us using the information below.

8. Contact Information

If you have any questions about this Privacy Policy or your data, contact us:

RAM Reliable AC Maintenance
Phone: (210) 548-8614
Email: [email protected]

9. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted with an updated effective date.